Order Processing
- Orders are typically processed within 1–3 business days.
- Shipping times vary based on location and carrier.
- Tracking information will be provided when available.
Delivery times are estimates and not guaranteed.
Shipping Fees
Shipping costs are calculated at checkout unless otherwise stated.
Customers are responsible for providing accurate shipping information. Additional charges may apply for incorrect addresses.
Returns Policy
Return Eligibility
Returns are accepted within 30 days of delivery if:
- The item is unused
- The item is in original packaging
- Proof of purchase is provided
Non-returnable items may include:
- Final sale items
- Gift cards
- Digital/downloadable products
- Personalized items
Refunds
- Refunds are processed after inspection of returned items.
- Refunds are issued to the original payment method.
- Shipping fees are non-refundable unless due to our error.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery.
For all shipping or return inquiries:
info@qovexllc.com